Quote:
Originally Posted by jimworcs
Your system doesn;t work fine... paying passengers are denied a service they have paid for to allow someone to get a service they didn't pay for! How is that working.
In your scenario, loads of elites are disappointed anyway.. the difference in mine is 1 more is disappointed, in order to deliver the service another customer has actually paid for.
|
I have to agree with you because the "system" any airlines establishes is because of their desire to boost their revenue and so they should be accountable. Therefore, they should establish a system that would always allow a cash-paying customer to always be considered first. If they can set up a system for perks, then they could set up a system for full-paying customers. The reason they allow all of these perks are, of course, for repeat customers. These customers maybe should have some sort of perks, but never at the expense of a full-paying customer. Unfortunately, it's never about the person but only about the dollar.
For those people who fly consistently would still flly if they wanted to get to their destination. Most of all, I believe if they knew that their "perks" were secondary to full-paying customers, they could not even complain for the fact that they could not deny that the full-paying customer should always be entitled to receive the service they paid for.
The debate between you and the Judge, brought back my recollection of my return flight from Buffalo. They overbooked the first flight and escorted a young lady off of the plane. Then one of the representatives left the plane for about 5 minutes and came back with a pad in her hand. The lady they escorted off of the plane returned with the representative. I heard the representative tell the flight attendant that this lady paid full fare and, therefore, she was the one they gave the seat to. Unfortunately, when it was me, they did not even take the time to do anything, although I was constantly telling them that I paid full fare for first class.
Two thumbs up for you. They should always do what is right instead of doing what brings money at whatever cost.