Complaint
: Check-in / Boarding
Visa expiry and return flight
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13
Sep 24, 2010, 12:50 AM
The_Judge
Former Airline Employee (NOT OFFICIAL REP)
Join Date: Oct 2008
Posts: 1,113
I will agree that 2 change fees would be ridiculous and the 2nd should be waived. However, it is the customer's responsibility to follow the entry rules and have the proper documents. I agree with 1 change fee but the 2nd should be waived, imo.
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