Complaint: Check-in / Boarding Visa expiry and return flight
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  #13  
Old Sep 24, 2010, 12:50 AM
The_Judge The_Judge is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Oct 2008
Posts: 1,113
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I will agree that 2 change fees would be ridiculous and the 2nd should be waived. However, it is the customer's responsibility to follow the entry rules and have the proper documents. I agree with 1 change fee but the 2nd should be waived, imo.