The system in small claims is designed to be able to proceed without a lawyer. You need to establish that Delta breached their contract with you and that they failed to make reasonable efforts to meet their obligations. The airlines rely on your fear. If you read many of the posts in here, you will find there is a pattern. They will make an offer just before you go into court. The worst that can happen is that you would lose. The cost of filing is small and you will at least have a sense of justice.
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