Thanks for the reply Jim. I plan to push for all 3. They need to be brought down to earth and made to realize that the customer is NOT a helpless pawn. In fact It would be great if you could help me publicise this far and wide through twitter, emails etc, etc. I am hoping that every customer we save from their trickery (and they lose) would add a molecule of humility into their collective heads.
Let every person who gave them a miss - twitter, email or blog "Etihad cheats - so I gave them a miss!". Please help me to make this a mass movement.
|