Complaint: Customer Service Delta - Worst for Customer Service
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  #4  
Old Oct 29, 2010, 3:00 PM
azstar azstar is offline
 
Join Date: Sep 2008
Posts: 375
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"Monopolies abuse customers... from the Robber barons to Delta"

I agree that U.S. airlines are mostly pretty horrible when it comes to customer service, but I don't understand why you constantly refer to them as "monopolies",jimworcs. They are anything BUT a monopoly. Wherever you fly in the world you have a choice of, at least, ten companies to choose. A monopoly suggests that you have NO alternatives and that simply is not the case.