Complaint: Baggage Problem Damaged Baggage & Lost Items
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  #4  
Old May 12, 2008, 7:35 PM
RampRat RampRat is offline
AMERICAN AIRLINES EMPLOYEE
American Airlines Employee (NOT OFFICIAL REP)
 
Join Date: May 2008
Posts: 3
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I wasn't trying to be sarcastic. I can understand your frustration with the broken bottle ruining your clothes. Maybe next time put the wine in a separate piece of luggage. I have worked for a major airline for almost 20 years, and see far too often broken bottles in someones suitcase. I know the TSA's restrictions limit you as to the ways to bring back bottles of wine.

Believe it or not, the baggage system in the airports are much more abusive to luggage than the people that handle your luggage. I know that's no comfort to you now.