Yea we actually thought about hanging up and calling back to get someone else. Unfortunately we were on a cruise ship and it took us trying for about 7 hours to get a free line because everyone else on the ship was trying to do the same thing. I'm going to let my credit card company decide what happens on this, and I'll live with their ruling. I'm sure it makes no difference whatsoever to AA, but I'll do absolutely EVERYTHING in my power to never fly on AA again. Shouldn't be too hard, there's plenty of competition.
