[dkanner]

Yeah, the parents with the crying babies are getting served meals before everyone else, a bassinet, in general special treatment.

No comment about no customer service number. Yeah, read the fine print... which isn't clear. Anyway, if the corporate office can't offer the mileage(just checked... doesn't cost any more), just because a wrong button was clicked... this airline won't get me or any of my employees on their airline. Too much competion for an airlines not to meet half way. Especially tired of talking to a rep in India who reads a script about how sorry they are... can do nothing to resolve the situation and barely understands or speaks English.