Saeed,
You have a perfectly valid complaint and I feel you should file a claim against AA in small claims court. I cannot imagine that you would lose. AA screwed up and they handled this situation very badly. One of the worst aspects of customer services in the US, is that even when you show them they are wrong, they will not take the initiative to try and resolve the problem. I hope you sue.. I am sure you will win. Let us know how you get on.
By the way: you are right about not flying US based airlines for international flights. They are terrible and it is almost always a mistake to fly with them.
|