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Old Nov 17, 2010, 10:11 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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Ryanair are a nightmare. They are hostile towards their passengers and simply don't care. It is really an airline for backpackers. I have only ever flown on it where there is no-one else on the route. It doesn't surprise me in the least. The only way in which this protest had any chance of winning was to make a decision to stay on the flight until the next morning, when Ryanair would need the plane. Sitting all night in the dark didn't make much of a point and probably resulted in the passengers arriving home considerably later than planned. However, there is one other consideration. Ryanair staff routinely lie to passengers to avoid confrontation. For example, telling passengers there will be buses to take them to their next destination, or they will be reimbursed for additional costs. They then fail to provide these. It happens so often, the explanation can be that staff are trained to lie to customers, I think to protect staff from customer rage. It may well be that the passengers just didn't believe the buses would materialise and that staying on the plane might at least mean they would be flown to Beuvais when it opened. (Even describing Beuvais as being a Paris airport is a Ryanair lie. It is about an hour and 20 minutes by bus to Paris from Beauvais!!!)