"Avoid Continental at all costs!". . . DITTO!
My first fligt on CO this month, and it will be my last flight on this airline because of unexplainable delays, lack of customer service concern, paying of full airfare of $900 and ending up on an $80-four-hour train ride with no compensation for the airline's inconvenience to customers who help keep them in business and pay salaries and other expenses. Overall, the service (reaching my destination) was provided but not without heart palpitations, mass confusion on gate changes, which almost made customers miss their flights, delayed baggage, and several hours lost (which is money!).
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