Good job it's called a typo it happens
And how is that contradictory? Yes it can be considered a crime and yes the employees shouldn't have acted like that ....two separate things so not contradicting......and some judges may not hear a case or prosecutors or cops just won't do anything about it like a write up, they will just resolve the problem at the scene but technically it can be a crime that can be punished but in many cases wont
This isn't a report or a paper lol loosen up
They can listen to you all they want but it seems from whatyou have posted that the airlines and employees are never wrong
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