Complaint: Canceled / Delayed / Overbooked AA trying to play dirty games with overbooking
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  #16  
Old Dec 1, 2010, 5:02 PM
DazedNadConfused DazedNadConfused is offline
 
Join Date: Oct 2010
Posts: 41
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Quote:
Originally Posted by jimworcs View Post
We can all agree that we would not take the chance, but sshanker did, and was allowed to do so under AA's terms and conditions. I think you would win this in small claims court. sshanker met the terms and conditions.. on what basis did AA bump them?
Based on the "regulations/policy" she should have not been bumped - and (as you stated) IAW their policy she (seemingly) has a successful argument.

That being said - I will reiterate that the 5 P's apply here:

Prior
Planning
Prevents
****-poor
Performance

Arrive early - I used to tell my Soldiers that if they were 10 minutes early they were 15 minutes late.