Quote:
Originally Posted by Survivor
Cancellations can be made up to 45 minutes prior to departure. Provided the original booking is cancelled prior to the original flight departure, the value of the unused ticket can be applied within a one year period from date of issue of the original tickets to the value of a new ticket subject to the change fee per direction, per passenger, plus applicable taxes and any additional fare difference, subject to availability and advance purchase requirements. The new outbound travel date must commence within a one year period from the original date of ticket issuance. If the fare for the new journey is lower, any residual amount will be forfeited.
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This is the only part of the excerpt that is relevant.
The OP said he was prepared to pay the change fee which was quoted to him as $75. There was no additional fare difference, in fact the fare was $191 and
lower. No other charges are mentioned apart from taxes.
I have been reliably informed that both in the US and Canada, neither Federal government nor State or Provincial government collect taxes when there is a refund and this applies to all merchants. The merchant's accountants periodically file returns showing what taxes they collected during the period and pay these over to the relevant authorities. If they have given a refund, they are allowed to deduct the taxes from the period when the refund is made so the customer gets his refund including taxes.
Everyone knows full well that if you deal with a merchant and you return goods for a refund, the store returns the entire purchase price.
However even if the airline was charging him taxes twice (which would be dishonest since they are only paying the taxes once), that is keeping the taxes from his original ticket then charging him taxes on the replacement ticket, there is no way the change fee of $75 plus taxes could equal $193.
I'm not sure why you are getting bogged down with the word voucher. Nothing turns on whether it is a "voucher" or a "credit" or a "refund" or the "value of an unused ticket".