Quote:
Originally Posted by jimworcs
The staff have an obligation to provide first aid..period. Any significant head wound requires a call to a paramedic for basic neuro checks, which is why the ground staff took this action. If the FA's failed to offer any assistance, they failed in their duties. It is as simple as that.
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The FAs have no obligation to provide first aid after the flight has landed and the door opens. Someone should indeed provide first aid, and it would be the paramedics and one came. I can't see the difference to the injured child if they were called by the FAs or the ground staff.
The OP is displaying an attitude problem in her posts here and if she showed the same attitude on the scene, I can't fault the FAs for leaving and letting the ground staff attend to it - which they did.
She called the FAs rude, manners disgusting and people complaining about their attitude. She had another go at giving details and the sum total of her complaint about the alleged rudeness, absolutely disgusting manners and people complaining about attitude consists of:
(1) people asking for water and drinks and were snapped at "in a minute"
(2) FAs tutting and complaining she was making them late
(3) The manner in which people were told their first choice is not available (whatever that means)
With regard to food and water, and given the recent cut backs in this regard, the prudent traveler will buy himself something of his choice to eat and drink and bring it on board in case service is slow. She does not say the people were refused the drinks so I don't see the problem with the "in a minute". I must presume that she has set out to her satisfaction the details of their conduct she complained of, as we were not there and she is bringing the complaint to this forum. None of her details justifies her description of their conduct as rude and absolutely disgusting manners.