Quote:
Originally Posted by HoustonFlyer
The FAs have no obligation to provide first aid after the flight has landed and the door opens. Someone should indeed provide first aid, and it would be the paramedics and one came. I can't see the difference to the injured child if they were called by the FAs or the ground staff.
The OP is displaying an attitude problem in her posts here and if she showed the same attitude on the scene, I can't fault the FAs for leaving and letting the ground staff attend to it - which they did.
She called the FAs rude, manners disgusting and people complaining about their attitude. She had another go at giving details and the sum total of her complaint about the alleged rudeness, absolutely disgusting manners and people complaining about attitude consists of:
(1) people asking for water and drinks and were snapped at "in a minute"
(2) FAs tutting and complaining she was making them late
(3) The manner in which people were told their first choice is not available (whatever that means)
With regard to food and water, and given the recent cut backs in this regard, the prudent traveler will buy himself something of his choice to eat and drink and bring it on board in case service is slow. She does not say the people were refused the drinks so I don't see the problem with the "in a minute". I must presume that she has set out to her satisfaction the details of their conduct she complained of, as we were not there and she is bringing the complaint to this forum. None of her details justifies her description of their conduct as rude and absolutely disgusting manners.
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Speak to me not about me, I am the OP and you accused me of being a negligent Mother. I answered your questions, yet you still continue to attack me, which leads me to believe you are CO crew and do not like others to criticize your airline or your crew.
If I had spoken to a passenger the way I heard passengers being spoken to on that flight, I would have been reprimanded. I will now speak to you the way you see fit to speak to me, which by the way IS disgusting, and you seem unable to have discussion without being civil.
So if you had a child, which I am presuming you don't, and the child fell whilst on the aircraft, would you not ask for help and yes I asked for help I did not demand it, again remember I was a Flight Attendant so I do know how to ask and not demand. If you are tutted and told you are keeping the crew back would you not feel like you were treated in a disgusting manner, please note I did say to the crew to go and get their rest, I do understand long haul flights, as that is what I did for 10 years, I am well aware crew need their rest and would not infringe on it unnecessarily. I asked for tissues for goodness sake, it wasn't like I was asking them to perform surgery. Oh and the difference is how we were dealt with by the ground staff and by the crew, ground staff quickly got tissues and called a paramedic, she did not stand around tutting and complaining. If it hadn't been for her no paramedic would have been called.
No I did not say they were refused food and drink, I referred to how they were spoken to and here you go to add to it, many of the people I heard asking for water never got it and were ignored when they asked again. Please remember when dealing with the public tone of voice is everything and all it takes is the wrong tone and you've got people feeling they have been mistreated. As I have said before, I always take enough food and milk for my son, I do not like to ask the crew as I know they have limited supplies, plus my son is my son and it is my responsibility to make sure his needs are taken care of. I am happy about whatever meal is available to me, I understand it's not the crews fault if they run out of a certain meal, I sir do not complain about such things personally, as you will have noted.
I only gave up flying when I had my son, who I will say again is only two. I loved my job and to me it was always a good flight if I made the passengers comfortable. I understand how tough times are for crew now, with supplies etc, but if crew can't be civil to passengers then they should not do the job, simple as.
As for you, please do not respond again, as all you seem to do is apportion blame away from your crew and make accusations that I am a negligent mother because my son tripped on blankets that were stuck out in the aisle. You have shown like the rest of the CO crew I have come across to be self righteous, unhelpful and rude in the manner in which you address people. You are what makes CO a terrible airline to fly with!