Complaint: In-flight Issue Terrible Flight Attendants
View Single Post
  #12  
Old Dec 6, 2010, 11:16 AM
Becka_01 Becka_01 is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Dec 2010
Posts: 11
Default

Quote:
Originally Posted by HoustonFlyer View Post
Once the door opens the ground staff is on the other side of the door with their radios in hand and they can call the paramedics. Although they are trained in first aid, FAs have only a limited experience in first aid but the paramedics are the best people to deal with it while on the ground. This OP got the help from a paramedic but her grouse is that the paramedics were called by the ground staff. What difference should it have made to her who called them?

From the OPs posts, she was minding the business of other passengers, looking to see who was being told to "wait a minute" for their drinks, or who was not getting drinks at all or which passengers where "complaining about their attitude". It is possible the FAs could have noticed her or even heard her ill-speaking them during the flight and understandably when the flight was over, the FAs just left it to the ground staff, not showing an interest in her problem that they otherwise might have even if they were not obliged to.
I do NOT speak ill of the crew on board and it has actually taken me months to talk about the experience, however I did hear passengers in front of me, behind me and to the side of me talk about the attitude of the crew. Remember again I was a Flight Attendant for 10 years and I understand in recent years that crew are under much more pressure, also I remember my manners and always go out of my way to smile and be polite to crew. I also go out of my way to make sure I don't ask them for anything.

Before you assume every passenger is rude, you should really look at the facts. My son and I got he on flight ahead of most of the other passengers as thats usually the policy when travelling with your children. I stored my one bag under the seat in front of my son, I made sure I had what I needed for the flight readily available, therefore not needing to ask for assistance from the crew. I said hello to the crew on boarding and got a sullen expression from the crew at the door. I sat down and buckled my son and I, yes he sat quite happily in his seat and that's where he remained for the duration of the flight, my son was asleep even before we took off. I ate my meal, drank my coffee and settled in to watch a movie, I asked for nothing for the remainder of the flight. I always used my manners and always smiled, even if it was not returned. If you can find fault in my behaviour then feel free to point it out. It was only once we landed and my son had fallen did I ask for assistance. By the way the airline I worked for made sure the passengers were taken care of by the crew right up until the last passengers had disembarked, not as soon as the door was opened. I am well aware of how to behave on a flight, I have been flying since I was 2 weeks old and I was brought up with strict parents and good manners. I was also brought up with "do unto others as you would have them do unto you" I bet if the crew on my flight had been treated the way they treated me they would have kicked up one almighty stink.