i believe the OP said her child fell on the aircraft...and if thats the case then i agree (and as a flight attendant i would have) stepped in and helped. alot of commercial flight attendants have the attitude of "the door is open, im no longer getting paid, my job is done let the ground agents handle it'" i have seen it on all airlines (even some of these so called perfect european airlines). so i agree that yes, at least 1 flight attendant in the area on the plane where the child fell could have helped until the paramedics arrived. now, if the child fell in the jet bridge, then no the flight attendants couldnt have helped since all crew need to remain on board during passenger boarding and leaving the aircraft
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