[KShearer]

During the 11/28/2010 storm in Europe, I boarded a flight from Munich to Warsaw. After boarding the plane, we waited on the tarmac about 2 hours before taking off. At Warsaw, the plane circled the airport for another 1.5 hours and we were then diverted to a small airport. The crew forced us to disembark and we were told to get instructions inside. The next 3 hours were spent trying to find out what we were supposed to do. Eventually, we were told we were to be bussed to Warsaw. Since the airport was closed due to weather, it doesn't take a rocket scientist to know that the roads would be treacherous too. However, since were given no options (like staying warm in a hotel and flying the following day), we boarded a bus for a supposed 2 hour bus ride. 10 hours later having had no food, no water, no English speaking driver and a nonusable bathroom, we were dumped at a closed Warsaw airport. Again, no Lufthansa representative greeted us, we were forced to stand in the frigid air until a taxi came by. When I complained to Lufthsansa they said they were not responsible for the weather??? Nor are they apparently responsible for the safety of their passengers.