Complaint: Check-in / Boarding Bad experience on Lufthansa
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  #5  
Old Dec 8, 2010, 12:31 PM
James Helgeson James Helgeson is offline
 
Join Date: Dec 2010
Posts: 2
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I got caught in the same storm. My lost bag was supposed to be transferred from United 906 (ORD-MUC) to Lufthansa 2036 (MUC-TXL) on 29 November 2010 (departure from ORD on 28 November in the evening).

From Munich, I was obliged to continue my journey by train, with a Lufthansa voucher. I declared the bag missing at Munich airport on the morning I arrived, according to the recommendations of the Lufthansa staff, who were completely overwhelmed.

They have been supremely unhelpful since then. Anyone have any current news?