This is not a misinterpretation of law. This is where the airline has worded something that is subject to misinterpretation. The airline is responsible for the words it uses. It can word its provisions for the unused ticket more clearly. It is up to the airline. The consumer is not responsible for wording of anything. Once the airline's words allow a certain interpretation to the consumer, a Court will not allow the airline's words to be interpreted in another manner unfair to the consumer. If the airline wants a provision to be binding on the consumer, the provision must be crystal clear for it to be said the consumer agreed to be bound by it.
AC wants to have a provision that a $284 ticket cannot after a $75 change fee be used to exchange for a $191 ticket. That is an unfair position to the passenger. You need to word the provisions to very clearly spell out that.
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