Thats my point.
Personally I thought that I was going to be in St.Louis the 9th..Then when they have me looking through my massive amount of emails(at the counter) I am trying to show them what they sent me.It was so ridiculous I said do you not have a flight tonight at the same time?Well yes keep looking or give us $300.00 .I can tell you right now thats extortion.Alls they had to do was put me on standby(NO WAY).I would be home with my family whom I love.Southwest did everything in the,re power to push me.I am at Mccarran airport now(have been all night) just because they do not care.I could understand if I was playing games.They ruined my xmas(I have tickets to a concert) that will be worthless.Do not trust these people,they do not care about you (or thereselves).I have been flying them for years and they treated me like(do you really think we care).I am in shock.Thanks Southwest,and merry xmas.
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