View Single Post
  #3  
Old Dec 13, 2010, 2:35 AM
bandit bandit is offline
 
Join Date: Dec 2010
Posts: 2
Default

To be honest I dont care who is at fault, I should not have to suffer from conflicting policies of different carriers. I think it is unreasonable for both airlines to expect customers to be experts in global aviation law and policy and therefore ascertain which airline is at fault in this matter in order to follow up.

... but my major point is krisflyer should not have issued a ticket that clearly says '2 bags' - they should have issued a ticket that said 'bags as per standard allowance' which would cover them against all eventualities. In which case I would have absolutely no cause for complaint.