You should have filed the complaint with the DOT. If you flight left only slightly late and arrived on time, the failure to get a gate is not a "weather" delay. You should therefore be entitled to hotel costs and vouchers. However, you did not incur hotel costs because you chose to sleep on the cots provided. The airlines seek the most tenuous link to weather to deny you compensation. Seeker is right.. the airlines don't care.. you can only change carriers and deny them your business and lobby for re-regulation of the industry. There is no alternative.
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