Dear Dina and Charprest: I am interested in your case. I am developing a Doctoral research on Mishandled baggage (see General Discussion- Mishandled Baggage Research ) Could you please, provide the airline complaint form (minus personal information) you filled with the airline or send me an email to
mishandledbaggageresearch@yahoo.com and I will send a survey. The survey is very similar to the one you must file with the airline and does not contain personal information.
This is a unique research and the case you are describing makes part of my target population.
Thanks before hand