Complaint: Canceled / Delayed / Overbooked American Airlines...never again
View Single Post
  #2  
Old May 20, 2008, 7:27 PM
Butch Cassidy Slept Here Butch Cassidy Slept Here is offline
 
Join Date: Mar 2008
Location: Nearest Airports: COD, BIL, WRL
Posts: 577
Default Hopefully, AA might have had a different attitude at another Euro city.

It seems, short of losing money, AA may have had no options to keep you as a customer. Hotels at Heathrow are expensive. So paying for a hotel room there, so you could get FC seating the next day, was probably out of the question. A limo back to Stansted, with a hotel there, would probably be, equally, cost prohibitive.

At, comparitively, low cost Euro cities--such as Milan, or in Spain, I would like to think AA would have enough brains to figure-out that putting a FC customer up for the night would be worth their time.

I guess you're supposed to be thankful AA made the "grand" gesture of booking you onto Virgin Atlantic!