Complaint: Canceled / Delayed / Overbooked How United Airlines stole our Christmas
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  #7  
Old Dec 28, 2010, 2:07 PM
Gromit801 Gromit801 is offline
 
Join Date: Aug 2007
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Funny, I happened to be waiting for a flight out of SJC, when Bill Ayers, the ASA CEO showed up a few minutes late, and couldn't board the flight. He took it in good humor, knowing he cut it too close.

And BTW Jim, on international flights, and this customer was heading to Paris, it IS a Homeland Security regulation that there will be a positive match between passengers and checked luggage. If checked through luggage can't be transferred from the domestic flight to the international flight in time, those passengers don't board anymore.

Last edited by Gromit801; Dec 28, 2010 at 2:11 PM.