Complaint: Customer Service Checked baggage charges
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Old Dec 29, 2010, 2:04 AM
Jetliner Jetliner is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: May 2008
Posts: 495
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You might want to double check their fine print on this. It may say the waiver is valid only on Continental flights. I would say it should be honored, but they also haven't merged yet. It's still in the works. And what this sounds like is someone at Untied doesn't yet realize that Continental has this policy and that it needs to be updated.