Micromed, maybe you could be a little more specific about the situation(s) that you have encountered. If you write a letter of complaint it is always a good idea to be somewhat specific about why you feel this way. I am not saying you are wrong, it is just that alot of complaint letters that are non specific are basically tossed aside maybe to have a generic form letter with your name on it as a reply. One more thing (just a suggestion) please dont reply all in caps...it makes it seem as though you are angry and shouting at anyone that will listen.
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