Perhaps you should read the regulations regarding carry on baggage? - it can not come as a surprise for you, that you are not allowed to bring 17kg carry on, most airlines only allow 10kg. I do not understand why you think that VA should flex the rules, just because you choose to bring expensive equipment with you.
If you have suffered hearing loss, you should have no problems in getting a medical receipt as a proof against VA, but i guess that is not the issue?
Your complaint is ridiculous and i would rather travel with VA if they are so strict in enforcing the carry-on policy, as so many people bring too much baggage, so there is no space available for the rest of us.
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