I recently flew from Chicago to Abu Dhabi. I have never experienced more appalling, despecable service at any transfer desk at their T3 terminal ever. An ordeal that lasted 3.5 hours upon Arrival. The service I received was despicable, the threats alarming! I have so few words left to describe the way the the service staff handled my customer service complaint. Unbelivable incompetence of staff, lieing, threats, and intimidation! In the end had to file a police report, they never offered a helping hand - instead had to get a sympathtic police man to aid me in the end. Complaint made to duty manager, fell on deaf ears. Complaints made on their website were never responded to. PATHETIC. I hope you never have to deal with their ground staff on your arrival! You will be appaled by their complete incompetence and intransigence. I WANT TO EXPRESS MY DEEP DISAPPOINTMENT WITH HOW MY CUSTOMER COMPLAINT WAS HANDLED. All I can say is shame on them and their staff.
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