I understand your frustration in this matter and I encourage you to go to aircanada.com and make a complaint. I have to advise you that the agent 'procedurally' did everything that she was supposed to based on the circumstances related.. and I know thats going to grind you. However, the bigger issue has to be how you were handled by Maureen. There is no excuse for bad behaviour or unprofessionalism. Every agent is assigned a duty and a time and can easily be traced back. If you want your wish to seriously have this persons employment 'reconsidered' = complain. Yours may be the complaint that tips the scale.
Try this link:
http://help-aircanada.com/aircanada/...ue.do?lang=ENU
If that doesn't work go to aircanada.com; then contact us; then Past Travel - Comments, Compliments or Complaints and choose send an email. You will get a 'canned response' thanking you for your comments but a rep will respond to you.
Your arguement has to be how you were treated in light of the circumstances; not because you were in the terminal before the 60min cutoff.