Jim.....this really has nothing to do with Delta, unless they own the deicing truck
there is nothing they can do to control the truck and they need to be deiced to fly or it could result in disaster.........by sending a letter to the DOT they will most likely agree that it would be unsafe and that Delta (or any airline for that matter) did the right thing by not flying due to the ice on the plane due to the weather and that they have no control of the deicing truck breaking down
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