Complaint: Canceled / Delayed / Overbooked De-icing truck breakdown equals weather delay?
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  #4  
Old Jan 8, 2011, 3:07 PM
wkharris2001 wkharris2001 is offline
Delta Air Lines Employee (NOT OFFICIAL REP)
 
Join Date: Apr 2008
Posts: 91
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I don't see how this could be coded as a weather delay. I'm 100% with the original poster on this one. yes it was the cold temperatures (weather) that caused frost on the overnight aircraft. but in the end there should have been de-icing available to get that aircraft out of the origin city. since the de-ice truck was not available due to a mechanical problem, i would have coded it as a mechanical problem, not a weather problem. i'm not sure who owns the de-icing equipment in that city as each airport operates a little bit different than the next. the station i work at Delta owns and maintains it's own de-ice trucks one primary and one as a backup. and when both of those aren't working we call another airline for a favor. but that's just the nature of a smaller station.