Complaint: Baggage Problem Fight Back against Delta
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  #8  
Old Jan 10, 2011, 10:49 AM
petersellers petersellers is offline
Airline Employee (NOT OFFICIAL REP)
 
Join Date: Jan 2011
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It may be too late but there's good reason why you will never get more than the check DL sent you. The US has signed the Montreal Convention on air travel and is bound by this agreement. The Montreal Convention puts a specific absolute upper limit on the amount of damages that can be awarded for damage, delay or loss of luggage by airlines (which is about $1700). It also explicitly excludes from remuneration for loss, delay or damage a whole list of specific items among which electronic equipment. The only way around those provisions is if you can prove willful negligence.
Furthermore in order to have a claim awarded you need to provide a proof of purchase on the damaged or lost item(s). You're lucky they awarded you any money at all since there is no obligation whatsoever to repay damage to electronic equipment (apart from willful negligence).
I also doubt seriously that the actual value of that laptop at the time of damage exceeded the amount awarded to you by Delta so expecting to get more than $2700 dollars for a used laptop is completely unreasonable.