
I have been on several foreign airlines and have found their goals and emphasis are serving their customers first. They appreciate their customers, and the revenue they receive from the customer. I recently flew a trip on Avianca Airlines to and from Colombia in coach. Plane was brand new, large roomy seats with private entertainment systems, free beverages including alcoholic, hot steamy towels served prior to an excellent hot meal which included desert. Free checked baggage, newpaper, blankets, pillows, and headphones. And two flight attendants in first class and four in coach, and this was an aircraft with maybe 100 coach seats. Smiling faces and warm greetings. Flight attendants were around constantly asking if we needed anything. And guess what, they were the lowest price ticket compared to the US Domestic competition. I asked the flight attendant, 'If this is the service you get in coach, what do the First Class passengers get?" The attendant smiled and said "They get the royal treatment." And this is an airline from a third world country. U.S. airlline companies should be ashamed of the service they provide in comparison. You would think that we would be the best in the world, not the worst. Avianca and others could come to the U.S. and put all of our domestic airlines out of business, while thriving.