Complaint: Air Mauritius
View Single Post
  #2  
Old Jan 14, 2011, 1:05 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
Default

Send them a registered letter and tell them that you intend to file a claim in Small Claims Court in 30 days unless you ahve a response.

You have two problems.. first, establishing your damages and second proving liability. You can report the incident to the environmental health and they can find out if others were sick. I think the chances of proving this are remote and you may be better off just avoiding them in future.

You can file the claim at

https://www.moneyclaim.gov.uk/web/mcol/welcome

It is cheap and can be done online. You may also want to contact BAA and ask them if there have been any other reports. I am not sure if the environmental health department at LHR would track this.