cancelled flight due to sc without previous notice
our confirmed flight from Grand Cayman to Houston for Fri Jan. 7th was cancelled and postponed one day - for Sat. Jan 8th without giving us a previous note by phone (cell phone number was quoted) or mail!
We would have never accepted such a schedule change as we came two days later home and to work - school.
We had to stay another day in Grand Cayman, to pay our hotel, the taxi from and to the airport as well as the meals ourselves.
We have been complaining to Continental's manager Mr. Phil Ebanks, one day before to an assistant who tried to help us at the Continetal desk, on phone from Germany, via form in German (we were told to write in German), but nothing has happend until now.
|