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Old Jan 24, 2011, 11:48 PM
HoustonFlyer HoustonFlyer is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Nov 2010
Posts: 84
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Jim, I very clearly contemplated that the airline could have sent the wrong information. You must have missed this:


Quote:
Originally Posted by HoustonFlyer View Post
If your email confirmation was wrong and it said you were arriving in India the same day at 7 p.m. you had to know that this was wrong. If the airline really did that, they would be responsible for any direct damages you suffered as a result, relating to flight changes if any were needed.
However on considering it on a balance of probabilities, the probablity that Continental's computer was wrong or the probability that passengers who decline to go into details could have got it wrong, I opt to conclude that the probability that the passengers got it wrong is greater. I have seen too many situations like this where the passenger complains then when he himself looks at the details in the ticket in his own hands, he realizes his mistake. I was trying to get him to condescend to give particulars, but he declined.

Last edited by HoustonFlyer; Jan 24, 2011 at 11:52 PM.