Complaint: Check-in / Boarding Discrimination against disabled passenger
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  #4  
Old Jan 25, 2011, 4:19 PM
K9doug K9doug is offline
 
Join Date: Jan 2011
Posts: 2
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I got my bags onboard myself... I fly at least twice a month on Southwest and know the drill. This woman has personal mental issues I think...
For people that are unable to walk they have to provide the disabled passenger with an "isle" chair to transport them to their seat- if the passenger is not able to walk the isle... Since she freaked out on me and would not help me, I was able to climb into a seat in the first row - A.... Without needing the isle chair. Luckily, a few passengers overheard this and handed me their names and numbers without me even asking. I called my attorney on the drive home after my flight. I'm not gonna let this one slide. She was way out of line and yes - her behavior was degrading and discriminatory.