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Originally Posted by Walla Walla Sweet
Did you file an official complaint with the airline as well? If so, I'm curious how the airline responded. I was unaware of the stance regarding vomiting 2 hours before a flight... After eating something that disagreed with me this fall I had to fly Alaska. I threw up right before my flight and even spent a good portion of the flight with a airsickness bag in my lap "just in case"!
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I did. The airline response was a justification of their decision. AA also claimed that they made accommodations upon our arrival at Sea-Tac which were not made. After a fight, we got an overnight stay in a hotel accommodation because our delayed arrival caused us to miss the last shuttle to our car, located 60 miles away in a park n ride.
I have come to believe that the gate agent receives some incentive for a medical bump upheld by med-link. Perhaps a bonus or an "attaboy" letter. The fact is that there are no specific rules. There is no policy in place. The gate agent makes the decision, and if med-link concurs, your off the flight.
I still fly Alaska. But if I have a choice, it's Jet Blue, or Southwest. Unfortunately Alaska Airlines has joined the cabal who treat their customers like self loading cargo.