Complaint: Frequent Flyer Program AA cancelled my award seats b/c of agent error!
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  #11  
Old Feb 6, 2011, 4:49 AM
The_Judge The_Judge is offline
Former Airline Employee (NOT OFFICIAL REP)
  
Join Date: Oct 2008
Posts: 1,113
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Let's put it another way......if a customer made the res but then failed to buy the ticket, could the airline sue the passenger for holding it for 5 days for them?
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