Complaint: Frequent Flyer Program AA cancelled my award seats b/c of agent error!
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  #15  
Old Feb 8, 2011, 7:23 AM
The_Judge The_Judge is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Oct 2008
Posts: 1,113
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Ok. Just telling you what I'd do. If I paid for something and didn't get it, I'd take them to small claims, or at least let them know you will. If you do nothing, you will get nothing.