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Later I tried to make a claim and submitted copies of the receipts for my expenses. Air India never paid me a single cent, not even a goodwill voucher or anything similar. Their position was: you had 2 separate tickets and we are not responsible for your loss. I believe that this Airline should make it into the Guiness Book of records for the worst airline customer service.
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. Posted 11th Feb 2011.
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Air India compensated me for all my damages and offered me free flights for the next 20 years
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. Posted 15th Feb 2011
Wow fly hi. What a remarkable negotiator you are. Air India offered you free flights for the next 20 years. Amazing. The only drawback is, you would have to fly for the next 20 years on Air India. Just think what they would have offered you if your flight had been delayed longer than 4 hours. You might have got free flight for the rest of your life. Perhaps this explains why Air India is practically bankrupt and needs a massive injection of cash from the Indian Govt. Every time they are more than 4 hours late they offer the passengers free flights for 20 years.