So I filed with the Better Business Bureau. I didn't expect anything to happen. And at first I was right. US Airways sent some bulls*** letter about how nothing was their fault and I was to blame b/c I had checked in "late." Although I checked in, online, 24 hours in advance. Go figure.
After 5 emails through the BBB, they have "generously" offered a travel voucher. But to use it....I have to spend $150 to get a $25 discount, and so on like that. Up to a total of max $100 discount. Gee thanks. And although the letter promises this results, I never received the confirmation code to redeem this "gift."
What a total joke.
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