Complaint: Check-in / Boarding Improper Carry-ons, Poor guidance
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Old Feb 22, 2011, 2:09 PM
gorgeouslady gorgeouslady is offline
 
Join Date: Feb 2011
Posts: 2
Thumbs down Improper Carry-ons, Poor guidance

I just travelled with AA 2/21/11 and could not believe how long it took to board and leave the plane.... I suspect this is an ongoing problem for many, if not all, airlines. There were countless passengers with oversized carry-ons (which should have been caught by the check-in agents) that cause the boarding and take-off of the plane to be delayed. Then, on a full flight (and most are) the overhead compartments become full very quickly with purses and coats and oversized carry-ons that barely fit, and then other people are forced to place their carry-ons below the plane. It's a huge problem and it's getting ridiculous. Another thing, why is it that so many people refuse to place carry-ons below the seat in front of them?! And why do the flight attendants allow it?!