Complaint: Customer Service Change Flight Fee
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  #4  
Old Feb 26, 2011, 7:53 PM
azstar azstar is offline
 
Join Date: Sep 2008
Posts: 375
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Quote:
Cortney, how did southwest charge you a change fee? Unless their T&C 's have changed, they don't charge it!?
Southwest doesn't charge a "fee", but they definitely charge you to change your reservation. You will pay the difference between your "discounted" fare and the full, non discounted fare.