Today we write 2 of March, nearly 8 weeks after my first complaint to MAS for not allowing me to fly to Bandung from Penang airport. I am stillwaiting for a reply from Tengku Zuraya who has promised me to reply 3 times after my 8 requests, but I have still not got any. Also their PR Department, which promised to reply 3 months ago within 3 days, never came back to me. I wrote to the Malay Mail, which has a section for consumer complaints, but they seem afraid for the "big brother" and never published this genuine complaint. Make you wonder why all these people are employed for doing nothing. Anyhow we continue with our quest to get some justice, but it is a real disappointing experience and shows that malaysia is far from a developed nation, something they want to achieve by 2020.
