Complaint: Customer Service Poor IT Systems
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Old Mar 3, 2011, 2:43 AM
Travel Trekker Travel Trekker is offline
 
Join Date: Mar 2011
Posts: 2
Exclamation Poor IT Systems
I contacted customer service to try an get a ticket number for a flight I was on 2 weeks ago, so I could get United miles, as the ticket number is not printed on the e-ticket. The representative could not give it to me because there IT systems can go back more than 2 days after the flight. So I have no way of getting the number, or my reward miles.

Thanks US Airways.
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