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Old Mar 21, 2011, 4:12 AM
The_Judge The_Judge is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Oct 2008
Posts: 1,113
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Very sad, indeed. I would recommend writing to the DOT but if the refusal to allow you on the plane was indeed for weight purposes, they won't be able to help you. You could suggest to them to change their rules on that type of denied boarding compensation though.

One other suggestion......recommend to your group that they not put prescription meds in their checked luggage.